How to get a Kakao Pay receipt: payment history, card slips and cash receipts

Find the receipt for one payment

1. 1

   Open payment history

   In KakaoTalk, tap More (∙∙∙) at the bottom, then 결제 (payments)결제내역 (payment history). Online and in-store payments appear together.

   Kakao Pay’s help pages also give the route pay전체자산관리통합내역 (combined history). The menu layout differs by app version.

2. 2

   Open the payment

   Tap the purchase. The details screen shows the amount, merchant and the proof issued for it.

3. 3

   Open the proof

   For a card payment, open the 거래확인증 (transaction confirmation) or card slip (카드전표). For Kakao Pay Money, open the cash receipt or 선불전자영수증.

   Kakao Pay says some merchants limit or do not issue proof. If a button is missing, ask the merchant or Kakao Pay customer service.

4. 4

   Check who actually sold it

   On the 거래확인증, the 공급자정보 (supplier information) at the bottom shows the store name. Use it to find the real seller when the payment went through a payment agency.

Prepaid e-receipts for Kakao Pay Money

Since 1 July 2022, Kakao Pay Money payments in stores and at some online shops get a 선불전자영수증 (prepaid e-receipt) automatically. It works like a cash receipt for income deduction or business expense proof.

1. 1

   Open the e-receipt

   Go to 결제내역, tap the payment, then 선불전자영수증.

   Each year’s records are finalized in early January of the next year.

2. 2

   Switch to business expense proof

   On the e-receipt, tap 사업자지출증빙으로 변경 (change to business expense proof) by 31 December of the year you paid. To switch back, tap 개인소득공제로 변경 within the same deadline.

   Kakao Pay says that to claim it as a business, you submit it to the National Tax Service yourself.

3. 3

   Check it on Hometax

   Prepaid e-receipts appear in Hometax’s year-end tax data under 직불카드 등 (debit cards and similar).

   hometax.go.kr

Set the number your cash receipts go to

1. 1

   Open the cash receipt settings

   In KakaoTalk, go to More (∙∙∙)pay설정결제 관리소득공제/지출증빙 신청정보.

2. 2

   Choose personal or business

   Pick a phone number or cash receipt card for income deduction, or a business registration number or card for expense proof (지출증빙). Kakao Pay then sends each receipt to the National Tax Service automatically.

   If you leave it unregistered, receipts are issued to the self-issue number (자진발급번호) and you register them on Hometax later.

Look up a guest card payment (일반결제)

Paid by card through Kakao Pay without a Kakao Pay account? Those payments do not show in KakaoTalk.

1. 1

   Open the web lookup

   Open Kakao Pay’s 결제내역 조회하기 page on any browser, including a computer. Search by card number or approval number, with the amount and date.

   kpg-payment.kakaopay.com/payment-history

   Enter the amount you actually paid, after discounts and points. Payments from the last 5 years can be looked up, and Kakao Pay says you can issue a 거래확인증 from the result.

Which proof you get, by payment method

What Kakao Pay does not document

• Kakao Pay’s help pages describe receipts inside KakaoTalk only. They give no way to download your whole Kakao Pay history from a computer, and no bulk export.
• An already issued cash receipt or e-receipt can only be changed through the National Tax Service (call 126).
• If a cash receipt seems missing, check Hometax first, then send a 1:1 inquiry: pay전체고객센터도움말 및 문의하기1:1 문의하기.

Questions

Do Kakao Pay Points get a cash receipt?

No. Kakao Pay says points are not eligible for cash receipts. Only the part paid with Kakao Pay Money gets one.

Can I see my Kakao Pay history on a computer?

Kakao Pay’s help pages only describe history inside KakaoTalk. The one web page is for guest card payments (일반결제) made without a Kakao Pay account.

How do I use a prepaid e-receipt for my business?

Tap 사업자지출증빙으로 변경 on the e-receipt by 31 December of the year you paid. Kakao Pay says you then submit it to the National Tax Service yourself.