How to download Adobe invoices

Download an invoice for an individual plan

Creative Cloud, Acrobat and other individual Adobe subscriptions.

1. 1

   Sign in to your Adobe account

   Go to account.adobe.com and sign in with the account that pays for the plan.

   account.adobe.com
2. 2

   Open View invoices

   In the Orders and invoices section, select View invoices for your plan or product. To see invoices for every Adobe purchase in one list, select View all invoices.

3. 3

   Download the PDF

   In Invoice and billing history, select the Download PDF icon to save the invoice. The View PDF icon opens it in the browser, and the Email PDF icon sends it to your email address.

   To find one purchase, type its order number in the search bar.

4. 4

   View the receipt

   Select the View Receipt icon to see the receipt for a subscription payment.

   Receipts are only available from July 2026 onward. For earlier purchases, contact Adobe Customer Care.

Download invoices for Creative Cloud for teams

1. 1

   Open Billing history

   Sign in to the Adobe Admin Console and select AccountBilling history.

   adminconsole.adobe.com

   If you don’t see the Billing history tab, you aren’t the contract owner. Ask the contract owner, or transfer ownership.

2. 2

   Select invoices

   Select one or more invoices. You can sort by Invoice Date or Amount, or search by invoice number or amount.

   After a payment, it can take up to 24 hours for the invoice to show up. Adobe emails a notification when it is available.

3. 3

   Download or email them

   Choose Download invoices to save them as PDF files, or Email invoices to send them as PDF attachments: enter one or more addresses and select Send email. Emailed invoices also go to all administrators in your organization.

4. 4

   View a receipt

   Select the More actions icon next to a paid invoice, then View receipt.

   Receipts exist only for invoices paid online by card, bank account or another supported online method, generated on or after June 15, 2026. There are none for invoices paid with credits or offline, unpaid invoices, or accounts based in Japan.

Add a VAT or tax ID (individual plans)

1. 1

   Open your payment method

   In your Adobe account, in the Plans and payment section, select Change payment. The Your payment method window opens.

2. 2

   Edit the card details

   Select Edit or Add new. The tax ID field only appears once you add or edit card details.

3. 3

   Enter the tax ID and save

   Enter your business tax ID in the tax ID field and select Save. The field’s name depends on your country, for example VAT, GST, NIT or CIF. The change applies to upcoming invoices.

   If you pay with PayPal, update your VAT or tax details in your PayPal account settings instead; Adobe says they carry over to future invoices.

Where each kind of plan keeps its invoices

Invoice or receipt

Adobe describes the receipt as proof that a payment was received. It can’t be used as a tax invoice; for tax purposes Adobe says to use the invoice. Keep the invoice PDF for your books, and the receipt if you also need to show the payment.

No monthly invoice emails

For individual plans, Adobe says you can’t receive monthly automated email invoices. The invoices stay in your account for up to 3 years, so download each month’s PDF before it ages out. Team contract owners do get an email when a new invoice is ready.

Questions

Why didn’t I get my Adobe invoice by email?

Adobe doesn’t send monthly automated invoice emails for individual plans. Open Orders and invoicesView invoices and download the PDF, or use the Email PDF icon to send it to yourself.

How far back can I download Adobe invoices?

Adobe stores up to 3 years of invoice history in your account.

I’m an admin on a teams plan but don’t see Billing history.

Only the contract owner sees the Billing history tab. Ask the contract owner to download or email the invoices, or to make you the contract owner.

Can I use the Adobe receipt as a tax invoice?

No. Adobe says receipts are proof of payment only. Use the invoice for tax purposes.

I bought Creative Cloud through a reseller.

Then the reseller issues your invoices. Adobe says to contact the reseller for invoices and billing information.