How to download Microsoft 365 invoices

Download a business invoice PDF

For Microsoft 365 for business and other business subscriptions billed through the admin center.

1. 1

   Sign in to the admin center

   Sign in to the Microsoft 365 admin center with an account that has at least the Billing Administrator role.

   admin.microsoft.com
2. 2

   Open your invoices

   In the Dashboard view, go to BillingBills & payments. In the Simplified view, select Products, then View invoices. Both lead to the same invoice list.

3. 3

   Pick the billing account and dates

   If your organization has more than one billing account, select Change billing account to see each account’s invoices. If the list is empty, widen the date range or choose another account in the Billing account view selector.

4. 4

   Download the PDF

   Select an invoice to see its details online: amount due, invoice date, billing period, charges, credits, taxes and transactions. To save it, select Download, then Download invoice.

   The online view looks different from the PDF. Keep the PDF for your records.

5. 5

   Tax receipt, where offered

   In some jurisdictions a tax receipt is also available. If so, the context menu next to the invoice ID shows Download tax receipt.

Get business invoices by email

The steps depend on your billing account type: Microsoft Online Services Agreement (MOSA) or Microsoft Customer Agreement (MCA).

1. 1

   MOSA: attach the PDF to invoice emails

   Go to BillingBilling notifications, select Edit notification settings, and under Invoice PDF tick Attach a PDF to your invoice emails, then Save.

   Global admins can do this, and so can Billing admins. Notifications go to every Global and Billing admin and to the organization contact email.

2. 2

   MCA: turn on email attachments per billing profile

   Go to BillingBilling accounts, select a billing account, open the Billing profiles tab and select a profile. In Invoice and Billing Notifications, under Invoice and payment contact settings, select Manage settings, switch Get invoices in email attachments to On, add any extra recipients and select Save Changes.

   You need to be a Billing account owner or contributor. Whoever signed up for the subscription is the Billing account owner automatically.

Print a receipt for Microsoft 365 Personal, Family or a Store purchase

1. 1

   Sign in to your Microsoft account

   Go to account.microsoft.com/billing and sign in with the Microsoft account that made the purchase.

   account.microsoft.com/billing
2. 2

   Open Order history

   Select Payment & billing, then Order history. Under Refine, choose the order type and date range. Orders marked Completed or Redeemed have been charged; In progress hasn’t posted to your payment method yet.

3. 3

   Print the order details

   Select Order details on the order, then Print. To keep a file rather than paper, pick a PDF printer in your browser’s print dialog.

4. 4

   Tax invoice (VAT countries)

   In countries and regions where VAT applies to purchases, the order details also offer Tax invoice. It isn’t available right away: it usually appears 48 hours to 5 days after the order.

   support.microsoft.com/en-us/account-billing/get-a-tax-invoice-for-a-microsoft-store-purchase-620c0760-69b0-465b-869f-703262bdfa5e

Business or personal: which place to look

No payment receipts for business subscriptions

Microsoft states that Microsoft 365 services don’t provide payment receipts. If you pay by credit or debit card, the invoice plus your card statement is the record of payment. Microsoft’s own advice is to match the two.

Reading the transaction lines

• Purchase: the first invoice for a new purchase.
• Monthly payment: the recurring charge for the billing cycle.
• Renew: the subscription moved into a new term.
• Add quantity and Remove quantity: licenses added to or removed from a subscription.
• Usage charges: consumption-based subscriptions such as Azure.
• Cancel, Convert and Credit: a prorated refund after cancelling, a switch to another subscription, or a credit applied to the account.

Monthly or yearly billing

You choose a billing frequency when you buy. On a MOSA account a Billing admin can switch between Pay monthly and Pay yearly on the subscription’s details page. On an MCA account a frequency change can only be scheduled for renewal. Either way, check which invoices to expect before you close a month.

Questions

I don’t see any invoices in Bills & payments.

Change the date range, or pick another billing account with Change billing account or the Billing account view selector. You also need at least the Billing Administrator role. Without it, ask a Global or Billing admin.

Can I get a payment receipt for my Microsoft 365 business subscription?

No. Microsoft says Microsoft 365 services don’t provide payment receipts. Use the invoice together with your card statement. In some jurisdictions a Download tax receipt option appears next to the invoice.

Where is the invoice for Microsoft 365 Family?

Personal and family subscriptions aren’t in the admin center. Sign in at account.microsoft.com/billing, open Order history, select Order details and Print. In VAT countries you can also open a Tax invoice a few days after the charge.

I bought with a work account in the Microsoft Store. Where is the invoice?

Open the Store’s Order history while signed in with the work account, expand the order and select Manage this item. It opens the order in the Microsoft 365 admin center, where the invoices are.

Why does the PDF look different from the invoice on screen?

That is expected. Microsoft notes that the online version of an invoice looks different from the downloaded PDF.