How to get Mobile Suica receipts and print your usage history

Print a receipt for charges and tickets

1. 1

   Sign in to the member menu site

   Open the Mobile Suica member menu site in a browser and sign in with your registered email address and Suica password, or with JRE ID if you have switched your Mobile Suica ID to JRE ID. The site is in Japanese.

   mobilesuica.com
2. 2

   Choose the Suica

   Use the tabs at the top of the page to pick the Suica you need the receipt for.

   Not sure which one? In the app, tap the Suica on the top screen to see its Suica ID number, then match the last 4 digits on the member menu site.

3. 3

   Open 「ご利用明細書（領収書）／払戻計算書」

   Select ご利用明細書（領収書）／払戻計算書 (statement of use, receipt, refund statement) in the member menu. Set the period and press 表示 (Show). You see the date, section, ticket type, validity period, route and amount.

   You can issue statements back to transactions in the same month one year earlier.

4. 4

   Print it or save it as a PDF

   JR East says you can print the screen. Use your browser’s print command and choose save as PDF to keep a file.

Print your ride history (SF usage history)

1. 1

   Open the SF usage history

   On the member menu site, choose the Suica and select SF（電子マネー）利用履歴.

2. 2

   Search a period

   Enter the period and press 検索 (Search). The member menu site shows rides and payments up to the previous day.

3. 3

   Print the entries

   Select the entries and use 選択した履歴を印刷 (print selected history).

   You can print up to 100 entries going back from the date you choose, within 26 weeks. JR East says entries older than 26 weeks can’t be checked, even by the support center.

4. 4

   Just checking? Use the app

   In the Mobile Suica app (Android), pick the Suica and tap SF利用履歴. In the Suica app on iPhone, tap SF履歴 on the Suica’s top screen. The apps show history up to the same day.

What appears on the receipt, and what doesn’t

Invoice details on the statements

Since October 2023, the statement of use and the refund statement from the member menu site show JR East’s qualified invoice issuer number and the tax rate applied to each purchase, refund amount and refund fee. JR East says the history shown in the app doesn’t meet these rules.

At the station

Some stations in the JR East area have Mobile Suica charge machines or ticket machines that print your usage history (up to 100 entries within 26 weeks). Receipts for charges made in the app, or for Green tickets and similar purchases, can’t be issued at the station; use the member menu site.

Before you file expenses

• A charge receipt shows money moved onto your Suica, not what you spent it on. Whether you claim the charge or the actual fares is a question for your employer’s rules or your tax accountant.
• The usage history shows dates, stations and amounts but no store names or items. Keep the store receipt for shopping.
• Japan’s National Tax Agency says public transport fares under 30,000 yen don’t need an invoice: a ledger entry noting that it falls under this rule (for example train fare under 30,000 yen) is enough to claim the consumption tax credit.
• History older than 26 weeks and statements older than a year are gone, so save them every month. A phone change can also change your Suica ID number and hide the earlier history.
• Mobile Suica’s help says history for teppay, JR East’s code payment service in the app, is on the teppay screen. This guide doesn’t cover teppay receipts.

Questions

Can I get a Mobile Suica receipt in the app?

Use the member menu site in a browser. JR East says statements that meet the invoice rules are issued only there, and the history shown in the app doesn’t qualify.

Why isn’t my charge on the receipt page?

Cash charges, auto-charge and charges from merchant or third-party apps other than Google Wallet don’t appear. Use the store or ticket machine slip for cash, and your card statement for auto-charge. Also check that you picked the right Suica in the tabs.

How far back can I go?

Receipts and refund statements go back to the same month a year earlier. The printable SF usage history covers up to 100 entries within 26 weeks.